YA71676 | Restoring Service | Users may be experiencing delays receiving outbound Yammer emails.| 6/30/2016 11:01 PM UTC

Current Status: We’re continuing to monitor service health as the message queues are processed. All indications are that message queues are draining rapidly.

User Impact: Users may be experiencing delays receiving outbound Yammer emails.

Scope of Impact: A few customers have reported this issue, and our analysis indicates that this issue may potentially affect any of your users expecting Yammer emails.

Start Time: Thursday, June 30, 2016, at 2:10 PM UTC

Preliminary Root Cause: A portion of service infrastructure that facilitates email delivery is degraded which may be causing delays in outbound Yammer emails.

Next Update by: Friday, July 1, 2016, at 1:00 AM UTC

Posted in Service Interruption

YA71676 | Restoring Service | Users may be experiencing delays receiving outbound Yammer emails. | 6/30/2016 08:49 PM UTC

Current Status: We’ve completed the process of shifting traffic to a healthy portion of the infrastructure to reduce impact; however, the system is still recovering and processing backlogged message queues. In parallel, we’re continuing to revert a recent update which may have caused the infrastructure to operate below the expected threshold. We’re monitoring service health to ensure that the infrastructure fully recovers and that the message queues are processed in a timely manner

User Impact: Users may be experiencing delays receiving outbound Yammer emails.

Scope of Impact: A few customers have reported this issue, and our analysis indicates that this issue may potentially affect any of your users expecting Yammer emails.

Start Time: Thursday, June 30, 2016, at 2:10 PM UTC

Preliminary Root Cause: A portion of service infrastructure that facilitates email delivery is degraded which may be causing delays in outbound Yammer emails.

Next Update by: Thursday, June 30, 2016, at 11:00 PM UTC

Posted in Service Interruption

YA71676 | Restoring Service | Users may be experiencing delays receiving outbound Yammer emails. | 6/30/2016 06:56 PM UTC

Current Status: We’ve completed the process of restarting services and are shifting traffic to a healthy portion of the infrastructure to further reduce impact. In parallel, we are reverting a recent update which may have caused the service to operate below the expected threshold.

User Impact: Users may be experiencing delays receiving outbound Yammer emails.

Scope of Impact: A few customers have reported this issue, and our analysis indicates that this issue may potentially affect any of your users expecting Yammer emails.

Start Time: Thursday, June 30, 2016, at 2:10 PM UTC

Preliminary Root Cause: A portion of service infrastructure that facilitates email delivery is degraded which may be causing delays in outbound Yammer emails.

Next Update by: Thursday, June 30, 2016, at 9:00 PM UTC

Posted in Service Interruption

YA71676 | Service Degradation | Users may be experiencing delays receiving outbound Yammer emails. | 6/30/2016 05:11 PM UTC

Current Status: We’re restarting services on the affected infrastructure in order improve the user experience. In parallel, we’re continuing to analyze the infrastructure to confirm root cause.

User Impact: Users may be experiencing delays receiving outbound Yammer emails.

Scope of Impact: A few customers have reported this issue, and our analysis indicates that this issue may impact any user awaiting Yammer emails.

Start Time: Thursday, June 30, 2016, at 2:10 PM UTC

Preliminary Root Cause: A portion of service infrastructure that facilitates email delivery is degraded which may be causing delays in outbound Yammer emails.

Next Update by: Thursday, June 30, 2016, at 7:00 PM UTC

Posted in Service Interruption

YA71676 | Service Degradation | Users may be experiencing delays receiving Yammer activation emails. Current Yammer users may also be experiencing delays receiving “email digests.” | 6/30/2016 04:18 PM UTC

Current Status: We’ve determined that a portion of service infrastructure that facilitates email delivery is degraded, which may be causing impact to the service. We’re formulating a plan to mitigate impact.

User Impact: Users may be experiencing delays receiving Yammer activation emails. Current Yammer users may also be experiencing delays receiving “email digests.”

Scope of Impact: A few customers have reported this issue, and our analysis indicates that this issue may impact any users awaiting Yammer activation emails or “email digests.”

Start Time: Thursday, June 30, 2016, at 2:10 PM UTC

Preliminary Root Cause: A portion of service infrastructure that facilitates email delivery is degraded which may be causing delays in Yammer activation emails and “email digests.”

Next Update by: Thursday, June 30, 2016, at 5:30 PM UTC

Posted in Uncategorized

YA70922 | Service Restored | Users may be experiencing delays of over two minutes when posting messages. | 6/21/2016 03:44 PM UTC

Final Status: We’ve successfully delivered all affected messages to resolve the issue.

User Impact: Users may have experienced delays of over two minutes when posting messages.

Scope of Impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that this may have affected all users.

Start Time: Tuesday, June 21, 2016, at 9:30 AM UTC

End Time: Tuesday, June 21, 2016, at 3:15 PM UTC

Preliminary Root Cause: A resource intensive query caused message delays to Yammer.com.

Next Steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

Posted in Service Interruption

YA70922 | Service Degradation | Users may be experiencing delays of over two minutes when posting messages. | 6/21/2016 10:50 AM UTC

Current Status: We’re analysing diagnostic data to determine the cause of the issue and identify a fix.

User Impact: Users may be experiencing delays of over two minutes when posting messages.

Scope of Impact: While we’re not aware of any customer reports of impact, our monitoring indicates that this may be affecting all users.

Start Time: Tuesday, June 21, 2016, at 9:30 AM UTC

Next Update by: Tuesday, June 21, 2016, at 1:00 PM UTC

Posted in Service Interruption