YA96871 | Restoring Service | Yammer inaccessible | 3/18/2017 7:30 PM UTC

Title: Yammer inaccessible

User Impact: Users may be unable to access the Yammer service.

Current status: We’ve routed traffic away from the affected components to restore service. The Yammer service is currently available and we’re monitoring service health to determine if additional restoration actions are needed. Restarting specific system services associated with the affected components did not mitigate the problem.

Scope of impact: While we’re not aware of any customer reports at this time, we suspect that all users may be affected by this event.

Start time: Saturday, March 18, 2017, at 5:46 PM

Preliminary Root Cause: Components that facilitate access to the Yammer service are not processing traffic as expected, resulting in service impact.

Next update by: Saturday, March 18, 2017, at 9:00 PM UTC

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