YA96510 | Service Restored | Problem loading message feeds and site navigation | 3/15/2017 07:09 PM UTC

Title: Problem loading message feeds and site navigation

User impact: Users may have experienced delays when loading message feeds and navigating the Yammer site.

Final status: We’ve identified a problem with the Yammer service where some users may have experienced delays when loading message feeds as well as navigating the Yammer site. We’ve determined that a component that manages message feed content and site functionality became degraded. We restarted the affected component to restore message feed and site navigation functionality.

Scope of impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that impact was specific to a subset of users who were served through the affected infrastructure.

Start time: Wednesday, March 15, 2017, at 1:00 PM UTC

End time: Wednesday, March 15, 2017, at 1:45 PM UTC

Preliminary root cause: A component that manages message feed content and site functionality became degraded.

Next steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from reoccurring.

This is the final update for the event.

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