YA87902 | Service Restored | Pages not loading on Internet Explorer 11 on Windows 10 | 12/7/2016 12:35 AM UTC

Title: Pages not loading on Internet Explorer 11 on Windows 10

User impact: Users may have been unable to view Yammer pages on Internet Explorer 11 on Windows 10.

Final status: We determined that a recent update is affecting Yammer page loading for Internet Explorer 11 users on Windows 10. We’ve reverting the update in order to remediate impact.

Scope of impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that all Yammer users may have been affected.

Start time: Tuesday, December 6, 2016, at 10:02 PM UTC

End time: Tuesday, December 6, 2016, at 11:55 PM UTC

Preliminary root cause: A recent update to infrastructure that processes Javascript requests had degraded page loading.

Next steps:
– We’re reviewing our update procedures to help catch this kind of problem during our testing cycle.

This is the final update for the event.

This entry was posted in Uncategorized. Bookmark the permalink.