YA84891 | Service Restored | Problem posting messages. | 11/4/2016 09:09 AM UTC

Title: Problem posting messages.

User impact: Users were unable to post messages on Yammer.

Final status: We’ve identified that a component of infrastructure that facilitates database connections became degraded. By design, an automated recovery feature took the appropriate action to restore service.

Scope of impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that users would have been unable to post messages on Yammer.

Start time: Friday, November 4, 2016, at 7:15 AM UTC.

End time: Friday, November 4, 2016, at 7:45 AM UTC.

Preliminary root cause: A component of infrastructure that facilitates database connections became degraded.

Next steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

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