YA83423 | Service Degradation | Intermittent feed issues. | 10/28/2016 01:59 PM UTC

Title: Intermittent feed issues.

User impact: Users may be intermittently unable to load feeds.

More info: Users may see a grey bar and the message “Click here to reload”.

Current status: We’ve increased the load threshold limit for timeouts, and are restarting the service, to remediate impact.

Scope of impact: A few customers have reported this issue, and our analysis indicates that all users are affected.

Start time: Friday, October 28, 2016, at 7:00 AM UTC.

Preliminary root cause: We’ve identified a higher than expected load on a service that facilitates the loading of feeds.

Next update by: Friday, October 28, 2016, at 4:00 PM UTC.

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