YA82277 | Couldn’t access yammer.com

User Impact: Users may have been unable to access yammer.com.

Final status: We’ve cleared the stale connection requests and confirmed that service has been restored.

Scope of impact: A few customers reported the issue, and our analysis indicated that any user served through the affected infrastructure would have experienced the problem.

Start time: Friday, October 21, 2016, at 3:52 PM UTC

End time: Friday, October 21, 2016, at 8:28 PM UTC

Preliminary root cause: Incoming connections to the service had become degraded on a portion of server infrastructure.

Next steps:
– We’ll continue to monitor the environment to ensure the issue does not reoccur.

This is the final update for the event.

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