YA82176 | Service Restored | Unable to sign in to Yammer. | 10/21/2016 09:06 AM UTC

Title: Unable to sign in to Yammer.

User impact: Users may have been unable to sign in to Yammer.

Final status: We’ve identified that connectivity issues between networking and sign-in components was causing impact to the service. We’ve reset connectivity sessions to remediate impact.

Scope of impact: A few customers reported this issue, and our analysis indicated that this issue may have potentially affected any of your users attempting to use the Yammer service.

Start time: Friday, October 21, 2016, at 7:55 AM UTC.

End time: Friday, October 21, 2016, at 8:10 AM UTC.

Preliminary root cause: Connectivity issues between networking and sign-in components was causing impact to the service.

Next steps:
– We’re analysing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

This entry was posted in Service Interruption. Bookmark the permalink.