YA81490 | Service Restored | Can’t view feeds and messages | 10/14/2016 10:54 PM UTC

Title: Can’t view feeds and messages

User impact: Users may have been unable to see Yammer feeds and messages.

Final status: We’ve determined that a recent configuration change caused a portion of the infrastructure that facilitates Yammer messaging functionality became degraded. We’ve reverted this change, which has fixed the issue. 

Scope of impact: While we’re not aware of any customer reports at this time, we’re reviewing monitoring alerts to check for potential impact to your users.

Start time: Friday, October 14, 2016, at 9:16 PM UTC

End time: Friday, October 14, 2016, at 9:45 PM UTC

Preliminary root cause: A portion of the infrastructure that facilitates Yammer messaging functionality became degraded causing impact to messaging and feeds.

Next steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

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