YA75682 | Service degradation | Tenant administrators are now able to initiate subscription changes without provisioning delays. Affected tenant administrators may see the subscription stuck in the “Finalizing” status.

Current Status: We’re continuing to monitor the progress of the provisioning backlog, which is now approximately 40% processed.

User Impact: End users are not affected by this issue. Tenant administrators are now able to initiate subscription changes without provisioning delays. We’re continuing to work on the backlog of requests that previously accumulated. Affected tenant administrators may see the subscription stuck in the “Finalizing” status.

Scope of Impact: A few customers have reported this issue, and our analysis indicates that all new tenants will be potentially affected.

Start Time: Wednesday, August 24, 2016, at 10:00 PM UTC

Preliminary Root Cause: A configuration issue within the infrastructure that handles Yammer provisioning is causing provisioning delays.

Next Update by: Wednesday, August 31, 2016, at 2:00 AM UTC

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