YA73602 | Service Restored | Users may be unable to perform searches. | 8/5/2016 04:22 PM UTC

Final Status: We’ve determined that a portion of infrastructure that facilitates search functionality was not processing requests as expected. We routed traffic to alternate infrastructure to mitigate the problem.

User Impact: Users may have been unable to perform searches.

Scope of Impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that this issue may have affected any user attempting to perform searches.

Start Time: Friday, August 5, 2016, at 4:00 PM UTC

End Time: Friday, August 5, 2016, at 4:22 PM UTC

Preliminary Root Cause: A portion of capacity that facilitates search functionality was not processing requests as expected, which may have prevented users from performing searches.

Next Steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

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