YA73560 – Service Restored – Users may have been unable to access the Yammer service. In addition, some user’s feeds may not have been updating. 08/04/2016 8:18 PM UTC

Final Status: We’ve determined that a recent update to the service caused the problem. We’ve deployed a solution to fix the issue and confirmed that service is restored.

User Impact: Users may have been unable to access the Yammer service. In addition, some user’s feeds may not have been updating.

Scope of Impact: A few customers reported this issue, and our analysis indicated that this could have affected any user attempting to access the service.

Start Time: Thursday, August 4, 2016, at 7:20 PM UTC

End Time: Thursday, August 4, 2016, at 8:18 PM UTC

Preliminary Root Cause: A recent update to the service unexpectedly prevented some users from accessing Yammer, or seeing updated feeds.

Next Steps:
– We’re reviewing our update procedures to help catch this kind of problem during our testing cycle.

This is the final update for the event.

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