Final Status: We’ve deployed the fix and mitigated impact.
User Impact: Users may have been unable to retrieve any results using the search functionality if the searched term matched any files hosted in private groups. However, the files were still accessible through thread and direct URL access.
Scope of Impact: While we’re not aware of any customer reports of impact, our monitoring indicates only specific file terms that have been shared in private conversation were affected.
Start Time: Tuesday, June 28, 2016, at 11:45 AM UTC
End Time: Thursday, July 7, 2016, at 1:30 PM UTC
Preliminary Root Cause: A recent build update caused impact to search functionality.
Next Steps: – We’re reviewing our update procedures to help catch this kind of problem during our testing cycle. This is the final update for the event.