YA46168 | Service Restored | Uploaded videos to the Yammer service did not have thumbnails and were unable to be streamed. | 14/5/2016 02:41 PM UTC

Final Status: The investigation determined that a connectivity issue within the Yammer infrastructure caused the video service to become degraded. By design, an automated recovery feature took the appropriate action to restore service.

User Impact: Uploaded videos to the Yammer service did not have thumbnails and were unable to be streamed.

Scope of Impact: Many customers appeared to be impacted by this event. For those customers affected, this issue potentially affected any user attempting to access or use the affected feature. No customer reports of the issue were identified during this event.

Incident Start Time: Saturday, May 14, 2016, at 1:05 PM UTC

Incident End Time: Saturday, May 14, 2016, at 2:00 PM UTC

Preliminary Root Cause: A connectivity issue within the Yammer infrastructure caused the video service to become degraded.

Please consider this service notification the final update on the event.

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