YA45246 | Service Restored | Affected users were experiencing delays when trying to message other users on Yammer.com. | 4/19/2016 08:51 PM UTC

Final Status: Engineers successfully deployed a fix to mitigate impact.

User Impact: Affected users were experiencing delays when trying to message other users on Yammer.com. Affected users had to restart their browsers in order to receive the messages. 

Scope of Impact: Many customers likely had users experiencing impact related to this event.No customer reports of the issue were identified during this event.

Incident Start Time: Tuesday, April 19, 2016, at 6:00 PM UTC

Incident End Time: Tuesday, April 19, 2016, at 8:30 PM UTC

Preliminary Root Cause: Engineers have determined that a recent update caused impact to the systems that facilitate Yammer.com messaging.

Next Steps:
– Review the infrastructure update process to prevent reoccurrences of this scenario.

Please consider this service notification the final update on the event.

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