YA45088 | Service Restored | The affected users may have received errors or experienced degraded functionality when accessing the Yammer service | 11:30 PM UTC

Final Status: Engineers have completed the deployment of the fix and verified that service is now restored.

User Impact: The affected users may have received errors or experienced degraded functionality when accessing the Yammer service.

Scope of Impact: Many customers likely had users experiencing impact related to this event. Engineers received a few isolated customer reports of this issue.

Incident Start Time: Friday, April 15, 2016, at 2:00 AM UTC

Incident End Time: Friday, April 15, 2016, at 9:51 PM UTC

Preliminary Root Cause: An update was deployed to the Yammer infrastructure; however, the update caused a code issue that resulted in service impact.

Next Steps:
– Review procedures for validating service updates as the code issue that caused impact was not identified during the testing phase of the development process.

This entry was posted in Service Interruption. Bookmark the permalink.