YA45088| Restoring Service| The affected users may receive errors or experience degraded functionality when accessing the Yammer service.| 4/15/2016 8:30 PM UTC

Current Status: Engineers continue their efforts to deploy the solution that is expected to remediate impact, however the process is taking longer than initially expected. Engineers expect that the end-user experience has improved as the fix has been deployed to the majority of the affected environment. Once the deployment completes, engineers will perform tests to validate full service restoration.

User Impact: The affected users may receive errors or experience degraded functionality when accessing the Yammer service.

Scope of Impact: Many customers will likely have users experiencing impact related to this event. Engineers have received a few isolated customer reports of this issue.

Incident Start Time: Friday, April 15, 2016, at 2:00 AM UTC

Preliminary Root Cause: An update was deployed to the Yammer infrastructure; however, the update caused a code issue which resulted in service impact.

Next Update by: Saturday, April 16, 2016, at 1:00 AM UTC

This entry was posted in Service Interruption. Bookmark the permalink.