YA44936 | Service Restored | Affected users may have experienced intermittent errors when using Yammer autocomplete functionality. | 4/11/2016 02:23 PM UTC

Final Status: Engineers have disabled the current autocomplete service and have directed users to an alternate service, which has mitigated impact.

User Impact: Affected users may have experienced intermittent errors when using Yammer autocomplete functionality.

Scope of Impact: A very limited number of customers and users were impacted. No customer reports of the issue were identified during this event.

Incident Start Time: Monday, April 11, 2016, at 6:40 AM UTC

Incident End Time: Monday, April 11, 2016, at 1:37 PM UTC

Preliminary Root Cause: The Yammer autocomplete service became degraded. Engineers suspect this was due to a load balancing issue.

Next Steps:
– Review for code optimisations and automated recovery options to prevent reoccurrence of the issue.

Please consider this service notification the final update on the event.

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