Final Status: Engineers have disabled the current autocomplete service and have directed users to an alternate service, which has mitigated impact.
User Impact: Affected users may have experienced intermittent errors when using Yammer autocomplete functionality.
Scope of Impact: A very limited number of customers and users were impacted. No customer reports of the issue were identified during this event.
Incident Start Time: Monday, April 11, 2016, at 6:40 AM UTC
Incident End Time: Monday, April 11, 2016, at 1:37 PM UTC
Preliminary Root Cause: The Yammer autocomplete service became degraded. Engineers suspect this was due to a load balancing issue.
– Review for code optimisations and automated recovery options to prevent reoccurrence of the issue.
Please consider this service notification the final update on the event.