YA44283 | Service Restored | Affected users may have been intermittently unable to stream videos or see video thumbnails on Yammer.com. | 3/17/2016 03:22 AM UTC

Final Status: The investigation identified that a portion of the Azure infrastructure that hosts files for the Yammer service and Yammer Video Portal became degraded. Engineers implemented a configuration change to restore service.

User Impact: Affected users may have been intermittently unable to stream videos or see video thumbnails on Yammer.com.

Scope of Impact: Many customers likely had users experiencing impact related to this event. No customer reports of the issue were identified during this event.

Incident Start Time: Wednesday, March 16, 2016, at 8:27 PM UTC

Incident End Time: Wednesday, March 16, 2016, at 10:00 PM UTC

Preliminary Root Cause: A portion of the Azure infrastructure that facilitates the ability to stream Yammer videos and see video thumbnails became degraded, which caused failures when performing specific tasks.

Next Steps:
– Analyze performance data and trends on the affected systems to help prevent this problem from happening again.

Please consider this service notification the final update on the event.

This entry was posted in Service Interruption. Bookmark the permalink.