Current Status: Engineers continue their efforts to restore the affected database components to a functional state, though the process is taking longer than initially expected.
User Impact: Affected users may be unable to export data files.
Scope of Impact: A very limited number of customers and users appear to be impacted. No customer reports of the issue have been identified at this time.
Incident Start Time: Tuesday, March 15, 2016, at 1:15 PM UTC
Preliminary Root Cause: A small number of database components that facilitate data export functionality are not processing traffic as expected, resulting in service impact.
Next Update by: Tuesday, March 15, 2016, at 6:30 PM UTC