YA44197 | Service Degradation | Affected users may be unable to export data files. | 3/15/2016 4:20 PM UTC

Current Status: Engineers continue their efforts to restore the affected database components to a functional state, though the process is taking longer than initially expected.

User Impact: Affected users may be unable to export data files.

Scope of Impact: A very limited number of customers and users appear to be impacted. No customer reports of the issue have been identified at this time.

Incident Start Time: Tuesday, March 15, 2016, at 1:15 PM UTC

Preliminary Root Cause: A small number of database components that facilitate data export functionality are not processing traffic as expected, resulting in service impact.

Next Update by: Tuesday, March 15, 2016, at 6:30 PM UTC

 

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