Final Status: By design, an automated recovery feature took the appropriate action to restore service health. Engineers performed tests and have confirmed that impact is mitigated and the service is fully recovered.
User Impact: The affected users may have experienced delays posting and receiving messages.
Scope of Impact: Many customers likely had users experiencing impact related to this event. No customer reports of the issue were identified during this event.
Incident Start Time: Thursday, March 10, 2016, at 9:59 PM UTC
Incident End Time: Thursday, March 10, 2016, at 10:19 PM UTC
Preliminary Root Cause: The capacity that facilitates Yammer message delivery was not functioning as expected, resulting in service impact.
– Analyze performance data and trends on the affected systems to help prevent this problem from happening again.
Please consider this service notification the final update on the event.