YA35183 | Service Degraded | The affected users are experiencing a blank “Files” and “Notes” tab when using Internet Explorer. | 12/16/2015 1:00 AM UTC

Current Status: Engineers are gathering additional log data for an in-depth analysis by clearing local browser history and actively reproducing the error. Analysis of previous logs was not able to determine if the problematic update was fully disabled.

User Impact: The affected users are experiencing a blank “Files” and “Notes” tab when using Internet Explorer.

Customer Impact: Analysis of incident scope indicates that a very limited number of customers and users appear to be impacted. Engineers have received a few isolated customer reports of this issue.

Incident Start Time: Wednesday, December 16, 2015, at 6:30 PM UTC

Preliminary Root Cause: A recent update intended to enhance Yammer functionality may have resulted in service impact.

Next Update by: Thursday, December 17, 2015, at 4:00 AM UTC

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