YA35183 | Service Degraded | The affected users are experiencing a blank “Files” and “Notes” tab when using Internet Explorer. | 12/15/2015 10:50 PM UTC

Current Status: Further investigation determined that the issue persists. Engineers are investigating log data in an effort to further isolate the underlying cause of the issue and to validate that the update expected to be causing the issue was fully disabled.

User Impact: The affected users are experiencing a blank “Files” and “Notes” tab when using Internet Explorer.

Customer Impact: Analysis of incident scope indicates that a very limited number of customers and users appear to be impacted.  Engineers have received a few isolated customer reports of this issue.

Incident Start Time: Wednesday, December 16, 2015, at 6:30 PM UTC

Preliminary Root Cause: A recent update intended to enhance Yammer functionality may have resulted in service impact.

Next Update By: Thursday, December 17, 2015, at 1:00 AM UTC

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