Current Status: Engineers have identified that a recent update may be causing the issue. The update has been disabled in an effort to improve the end-user experience. Engineers are currently monitoring service health to validate issue mitigation. In parallel, engineers are reviewing service logs in an effort to further isolate the underlying cause of the issue.
User Impact: The affected users may see partial or blank message feeds.
Customer Impact: Analysis of incident scope indicates that many customers will likely have users experiencing impact related to this event. No customer reports of the issue have been identified at this time.
Incident Start Time: Thursday, December 10, 2015, at 4:54 PM UTC
Preliminary Root Cause: A recent update intended to enhance Yammer functionality may have resulted in service impact. The underlying cause of the issue remains under investigation.
Next Update by: Thursday, December 10, 2015, at 7:30 PM UTC