YA34343 | Restoring Service | The affected users are unable to see the Yammer icon within the app launcher or after clicking “View all my apps” within portal.office.com. As a workaround, affected users can access their yammer site directly by using the following format: yammer.com/(tenant name). | 11/18/2015 03:21 AM UTC

Current Status: The process of deploying the solution throughout the affected environment is complete. Engineers are now performing final validation steps to ensure the Yammer icon is viewable in all scenarios.

User Impact: The affected users are unable to see the Yammer icon within the app launcher or after clicking “View all my apps” within portal.office.com. As a workaround, affected users can access their yammer site directly by using the following format: yammer.com/(tenant name).

Customer Impact: Analysis of incident scope indicates that many customers appear to be impacted by this event. For those customers affected, this issue potentially affects any user attempting to view the Yammer icon in the app launcher or my apps section of portal.office.com. Some customers have reported that their organization is affected by this issue.

Incident Start Time: Tuesday, November 17, 2015, at 12:45 AM UTC

Preliminary Root Cause: A general service update may have exposed a latent configuration issue; however, the underlying root cause is under investigation.

Next Update by: Wednesday, November 18, 2015, at 5:30 AM UTC

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