YA31380 | Service Restored | Affected users may have been intermittently unable to view feeds on yammer.com.

Final Status: Engineers re-balanced the workload throughout the affected infrastructure and restarted a limited portion of capacity to mitigate impact.

User Experience: Affected users may have been intermittently unable to view feeds on yammer.com.

Customer Impact: Analysis of incident scope indicated that a very limited number of customers and users appeared to be impacted.  No customer reports of the issue were identified during this event.

Incident Start Time: Wednesday, October 14, 2015, at 3:30 PM UTC

Incident End Time: Wednesday, October 14, 2015, at 5:12 PM UTC

Preliminary Root Cause: A limited portion of capacity had become degraded, however, the underlying cause is under investigation.

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.

Please consider this service notification the final update on the event.

This entry was posted in Service Interruption. Bookmark the permalink.