YA | Service Restored | Performance issues with Avatars and File Operations | 6/30/2015 11:21 PM UTC

Final Status: Engineers have connected the affected services to an alternate network capacity, which has remediated impact.

User Experience: Affected users may have been experiencing slowness when loading Avatars and uploading and downloading files.

Customer Impact: Customer impact appeared to be limited during this event.

Incident Start Time: Tuesday, June 30, 2015, at 2:45 PM UTC

Incident End Time: Tuesday, June 30, 2015, at 11:00 PM UTC

Preliminary Root Cause: A dependent third-party network experienced an interruption to connectivity, which caused impact to the Yammer infrastructure. The underlying root cause is under investigation. 

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Review network routing to avoid communication interruptions related to third party network connectivity.

Please consider this service notification the final update on the event.

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