Final Status: Engineers created additional database capacity, which has allowed engineers to re-enabled the Yammer Desktop Notifier for all users.
User Experience: Affected users may have been unable to use the Yammer Desktop Notifier.
Customer Impact: Customer impact appeared to be limited during this event.
Incident Start Time: Tuesday, June 9, 2015, at 3:36 AM UTC
Incident End Time: Friday, June 12, 2015, at 10:00 PM UTC
Preliminary Root Cause: The Yammer Desktop Notifier service encountered a spike in database usage.
Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Investigate resource utilization patterns and automated recovery options to prevent reoccurrence of the issue.
Please consider this service notification the final update on the event.