Final Status: Engineers deployed a fix to re-enable the affected system services, which remediated impact.
User Experience: Affected users may have been unable to receive notifications via the Yammer Desktop Notifier application for Windows.
Customer Impact: Customer impact appeared to be limited during this event.
Incident Start Time: Monday, May 18, 2015, at 2:48 PM UTC
Incident End Time: Monday, May 18, 2015, at 11:27 PM UTC
Preliminary Root Cause: A portion of database capacity which facilitates the Yammer notification service for the Desktop Notifier application became degraded. The underlying root cause is under investigation.
Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.
Please consider this service notification the final update on the event.