YA22694 | Service Restored | Latency when accessing Yammer | 5/18/2015 03:45 PM UTC

Final Status: Engineers have confirmed that the fix has successfully mitigated impact.

User Experience: Affected users may have experienced latency when using Yammer services or features.

Customer Impact: A few customers reported that they experienced this issue.

Incident Start Time: Monday, May 18, 2015, at 11:03 AM UTC

Incident End Time: Monday, May 18, 2015, at 3:45 PM UTC

Preliminary Root Cause: During our ongoing work to add capacity, a subset of the infrastructure became degraded. The underlying root cause is under investigation.

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.

Please consider this Closure Summary the final update on the event.

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