YA20933 | Service Restored | Message Posting Delays | 4/10/2015 12:03 AM UTC

Final Status: Engineers added more capacity to allow the processing of messages, which has remediated the issue.

User Experience: Affected users may have experienced message posting delays. All other aspects of Yammer were functioning normally.

Customer Impact: Customer impact appeared to be limited during this incident.
Incident Start Time: Thursday, April 9, 2015, at 9:17 PM UTC

Incident End Time: Thursday, April 9, 2015, at 11:45 PM UTC

Preliminary Root Cause: A message queue build up had occurred due to a degraded process.

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Review capacity expansion procedures as an automated process did not provision new infrastructure as expected.

Please consider this service notification the final update on the event.

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