Y17676 | Restoring Service | Page rendering issues | 3/18/2015 04:20 PM UTC

Current Status: Engineers have implemented a Domain Name System (DNS) configuration change and are currently waiting for the update to replicate throughout the affected environment. Once replicated, engineers will perform detailed analytics in an effort to validate resolution.

User Experience: Affected users may experience issues rendering Yammer pages.

Customer Impact: Yammer renders, however, features that utilize Java Script and alternate site rendering techniques are not functioning as expected. This causes Yammer to render as a text-only site. Customer impact appears to be limited at this time. Impact is specific to users connecting from China.

Incident Start Time: Tuesday, March 17, 2015.

Preliminary Root Cause: A DNS configuration issue is preventing Java Script and alternate site rendering techniques from functioning as expected.

Next Update by: Wednesday, March 18, 2015, at 5:00 PM UTC

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