YA16964 | Service Restored | Issues with notifications, Inbox access and message posting | 3/9/2015 9:00 PM UTC

Final Status: Engineers have identified the source of the issues affecting the Yammer Enterprise service and have taken appropriate action to mitigate end-user impact. Users are encouraged to restart their web browser if they continue to experience issues.

User Experience: Affected users may not have received Yammer notifications. Users may have also experienced intermittent issues when loading the Inbox and may have seen delays when posting messages or accessing the Yammer website.

Customer Impact: Customer impact for this issue appears to have been limited.

Incident Start Time: Monday, March 9, 2015, at 6:40 PM UTC

Incident End Time: Monday, March 9, 2015, at 8:25 PM UTC

Preliminary Root Cause: Engineers are currently collecting appropriate data for analysis in order to further investigate the underlying cause of this issue.

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.

– Action: Engineers will continue to monitor service health as they investigate to understand the root cause of this issue to prevent future reoccurrences.

Please consider this service notification the final update on the event.

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