YA16957 | Service Restored | Latency with Yammer services or features | 3/9/2015 01:47 PM UTC

Final Status: Engineers reconfigured the environment to aid load balancing which restored service.

User Experience: Affected users may have experienced latency using Yammer services or features, including page loading delays.

Customer Impact: Customer impact appears to have been limited.

Incident Start Time: Monday, March 9, 2015, at 12:10 PM UTC

Incident End Time: Monday, March 9, 2015, at 1:28 PM UTC

Preliminary Root Cause: A configuration issue caused a build up of requests to particular components, which subsequently affected performance across Yammer. 

Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.

Please consider this service notification the final update on the event.

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