Final Status: Engineers reconfigured the environment to aid load balancing which restored service.
User Experience: Affected users may have experienced latency using Yammer services or features, including page loading delays.
Customer Impact: Customer impact appears to have been limited.
Incident Start Time: Monday, March 9, 2015, at 12:10 PM UTC
Incident End Time: Monday, March 9, 2015, at 1:28 PM UTC
Preliminary Root Cause: A configuration issue caused a build up of requests to particular components, which subsequently affected performance across Yammer.
Next Steps: The following is a list of known action item(s) associated with this incident. As part of the Office 365 problem management process, additional engineering actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.
Please consider this service notification the final update on the event.