Current Status: Engineers remediated end-user impact by restarting the affected component.
User Experience: Affected users may have experienced delays of up to 45 minutes when posting messages to Yammer.com.
Customer Impact: Impact was limited throughout the duration of the incident.
Incident Start Time: Wednesday, February 11, 2015, at 2:35 PM UTC
Incident End Time: Wednesday, February 11, 2015, at 4:05 PM UTC
Preliminary Root Cause: The component that processes message postings for Yammer was in an unresponsive state. The underlying cause of the issue is under investigation.
Next Steps: The following is a list of known action item(s) associated with this incident. As part of the problem management process, additional actions may be identified to improve the overall service.
– Action: Identify the underlying root cause and develop a solution to prevent reoccurrences.
Please consider this service notification the final update on the event.