Current Status: Engineers are deploying additional metrics intended to gather logs for analysis to determine a root cause. Additionally, engineers are exploring viable workarounds to allow file preview rendering to continue during the remediation process.
User Experience: Affected users are unable to render file preview correctly within the user interface.
Customer Impact: A few customers are reporting that they are experiencing this issue.
Incident Start Time: Friday, February 6, 2015, at 12:00 PM UTC
Next Update by: Friday, February 13, 2015, at 12:00 AM UTC