YA15242 | Service degradation | File preview rendering issue | Wednesday, February 11, 2015, at 11:45 PM UTC

Current Status: Engineers are deploying additional metrics intended to gather logs for analysis to determine a root cause. Additionally, engineers are exploring viable workarounds to allow file preview rendering to continue during the remediation process.

User Experience: Affected users are unable to render file preview correctly within the user interface.

Customer Impact: A few customers are reporting that they are experiencing this issue.

Incident Start Time: Friday, February 6, 2015, at 12:00 PM UTC

Next Update by: Friday, February 13, 2015, at 12:00 AM UTC

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