YA15242 | Service Degradation | File preview rendering issue | Wednesday, February 11, 2015, at 4:43 AM UTC

Current Status: The investigation has determined that infrastructure responsible for rendering file previews is intermittently not processing requests as expected. Engineers are gathering logs for further analysis in an effort to identify the root cause.

User Experience: Affected users are unable to render file preview correctly within the user interface.

Customer Impact: A few customers are reporting that they are experiencing this issue.

Incident Start Time: Friday, February 6, 2015, at 12:00 PM UTC

Next Update by: Thursday, February 12, 2015, at 12:00 AM UTC

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