YA75739  | Service Degradation | End users are not affected by this issue. Admins may experience delays when provisioning new tenants or new subscriptions. | Saturday, August 27, 2016, 12:21 AM UTC

Current Status: We’ve confirmed that provisioning new tenants or new subscriptions is delayed. We expect that the provisioning queue will be caught up by Monday, August 29, 2016, at 5:00 PM UTC. While the queue is processing, we are investigating the cause of the delay in an effort to resolve the problem. 

User Impact: End users are not affected by this issue. Admins may experience delays when provisioning new tenants or new subscriptions.

Scope of Impact: A few customers have reported this issue, and impact is specific to admins who are provisioning new tenants or new subscriptions.

Start Time: Thursday, August 25, 2016, at 2:30 AM UTC

Next Update by: Monday, August 29, 2016, at 5:00 PM UTC

Posted in Uncategorized

YA75739 | Investigating | We’re investigating an issue in which some users may be unable to access or use Yammer services or features. | Friday, August 26, 2016, 11:52 PM UTC

Current Status: We’re investigating an issue in which some users may be unable to access or use Yammer services or features. We’ll provide an update shortly.

Scope of Impact: A few customers have reported this issue, and we’re checking for potential impact to your users.

Posted in Uncategorized

YA75682 | Service Degradation | New tenants signing up for Office 365 may experience delays of up to 48 hours for provisioning the Yammer service. | 8/26/2016 09:45 PM UTC

Current Status: We’ve implemented a configuration change on the affected provisioning infrastructure that has resolved the underlying issue. Existing provisioning requests are processing, and we expect them to complete on Monday, August 29.

User Impact: New tenants signing up for Office 365 may experience delays of up to 48 hours to provision the Yammer service.

Scope of Impact: While we’re not aware of any customer reports of impact, our monitoring indicates all new tenants will be potentially affected.

Start Time: Wednesday, August 24, 2016, at 10:00 PM UTC

Preliminary Root Cause: A configuration issue within the infrastructure that handles Yammer provisioning is causing provisioning delays.

Next Update by: Monday, August 29, 2016, at 10:00 PM UTC

Posted in Service Interruption

YA75682 | Service Degradation | New tenants signing up for Office 365 may experience delays of upto 48 hours for provisioning the Yammer service. | 8/26/2016 08:22 AM UTC

Current Status: We’ve identified a configuration issue within the infrastructure that handles Yammer provisioning. We’re working to route the new tenants to an alternate, healthy infrastructure. This is projected to take an extended period of time.

User Impact: New tenants signing up for Office 365 may experience delays of upto 48 hours to provision the Yammer service.

Scope of Impact: While we’re not aware of any customer reports of impact, our monitoring indicates all new tenants will be potentially affected.

Start Time: Wednesday, August 24, 2016, at 10:00 PM UTC

Preliminary Root Cause: A configuration issue within the infrastructure that handles Yammer provisioning is causing provisioning delays.

Next Update by: Friday, August 26, 2016, at 10:00 PM UTC

Posted in Service Interruption

YA74488 | Service Restored | Users may be unable to sign in to Yammer. | 8/11/2016 11:26 PM UTC

Final Status: We detected an issue with user sign in after a configuration update was applied and rolled back the change to remediate impact. 

User Impact: Users may have been unable to sign in to Yammer.

Scope of Impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that a limited number of users would have been affected.

Start Time: Thursday, August 11, 2016, at 10:43 PM UTC

End Time: Thursday, August 11, 2016, at 10:55 PM UTC

Preliminary Root Cause: A configuration update designed to improve service stability inadvertently impacted user sign in. 

Next Steps:
– We’re reviewing further why this configuration changed caused an issue.

This is the final update for the event.

Posted in Service Interruption

YA73814 | Service Restored | Users may have experienced delays when posting messages to Yammer. | 8/8/2016 10:04 PM UTC

Final Status: We’ve determined that a portion of infrastructure that facilitates Yammer messaging functionality became degraded, causing delays in posting messages. We’ve restarted the affected infrastructure to resolve the issue.

User Impact: Users may have experienced delays when posting messages to Yammer.

Scope of Impact: While we weren’t aware of any customer reports of impact, our monitoring indicated that that any users attempting to post a message may have experienced delays.

Start Time: Monday, August 8, 2016, at 9:15 PM UTC

End Time: Monday, August 8, 2016, at 9:37 PM UTC

Preliminary Root Cause: A portion of infrastructure that facilitates Yammer messaging functionality became degraded.

Next Steps:
– We’re analyzing performance data and trends on the affected systems to help prevent this problem from happening again.

This is the final update for the event.

Posted in Uncategorized

YA73814 | Investigating | Users may be experiencing delays when posting messages to Yammer. | 8/8/2016 09:41 PM UTC

Current Status: We’re investigating an issue in which some users may be unable to access or use Yammer services or features. We’ll provide an update shortly.

User Impact: Users may be experiencing delays when posting messages to Yammer.

Scope of Impact: While we’re not aware of any customer reports at this time, we’re reviewing monitoring alerts to check for potential impact to your users.

Start Time: Monday, August 8, 2016, at 9:15 PM UTC

Posted in Service Interruption