[Update] Admin Features Issues: Tuesday, 7th of May, 6:09 am PST

A fix is being rolled out to our Web servers. This means that the features will start working progressively as it propagates to the various networks.

Thanks a lot for your continued patience.

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Please be aware that we are currently experiencing admin issues on paid networks.

On going to options in the Admin console, the links are read-only and can’t be accessed. Also you will find that your customised banner is missing

Our engineering team have been made aware of this and are currently working to bring about a timely resolution.

Thanks for your patience while we deal with this matter.

Posted in Uncategorized

Admin Features Issues: Tuesday, 7th of May, 6:09 am PST

Please be aware that we are currently experiencing admin issues on paid networks.

On going to options in the Admin console, the links are read-only and can’t be accessed. Also you will find that your customised banner is missing

Our engineering team have been made aware of this and are currently working to bring about a timely resolution.

Thanks for your patience while we deal with this matter.

Posted in Uncategorized

[Resolved] http:///help.yammer.com is currently unavailable.

This issue is now closed and all systems are back up and running.

We apologize for any inconvenience this might have caused, and we truly appreciate your patience.

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Our support site, http:///help.yammer.com is currently unavailable.

This means that no tickets will reach us, even if posted through help@yammer.com. Please hold off posting tickets for the time being.

Our engineers are aware of the issue, and are currently working to resolve this as soon as possible and will update this post with a work around as soon as it is available.

We apologize for any inconvenience this is causing, and we truly appreciate your patience.

Thank you!

Posted in Uncategorized

http://help.yammer.com unavailable

Our support site, http:///help.yammer.com is currently unavailable.

This means that no tickets will reach us, even if posted through help@yammer.com. Please hold off posting tickets for the time being.

Our engineers are aware of the issue, and are currently working to resolve this as soon as possible and will update this post with a work around as soon as it is available.

We apologize for any inconvenience this is causing, and we truly appreciate your patience.

Thank you!

Posted in Uncategorized

[DOWNGRADED] APAC – Yammer Slowness and Interruptions – Mon 22 Apr 2013 @ 6:30 PM PDT

Some Yammer APAC customers yesterday experienced site slowness and sporadic interruptions.  These issues have since been confirmed resolved by affected customers.

Yammer’s engineers were able to confirm there were no issues within Yammer, or with our third party service providers, however, at the time, we were unable to pinpoint the exact cause of the issue.  We have concluded, due to the isolated nature of the issue, that it was most likely an Internet Service Provider fault which has since been resolved.  This incident has therefore been downgraded.

We apologise for any inconvenience this caused, and appreciate your patience throughout yesterday.  Please contact us via http://help.yammer.com/ if you experience further issues.

Thank you!

Posted in Uncategorized

APAC – Yammer Slowness and Interruptions: 9:08PM PST

Good morning APAC Yammer Customers,

Currently, Yammer is experiencing site slowness and sporadic interruptions specific to the APAC region. So far, Japan seems to be unaffected.

Our engineers are aware of the issue, and are currently working to resolve this as soon as possible.

We apologize for any inconvenience this is causing, and we truly appreciate your patience.

Thank you!

Posted in Uncategorized

PLANNED DATABASE MAINTENANCE – SAT 05/18/2013

On Saturday, May 18, 2013 from 10:00AM to 2:00PM PST, Yammer will be applying a major database software patch which may require approximately 4 hours of downtime. All precautions have been taken to ensure downtime will be as minimal as possible and no customer data will be lost.

As always, we appreciate your patience!

Posted in Uncategorized