Category Archives: Uncategorized

[UPDATE] Search and Data Export Issues – 1/30/15 11:24 AM PST

Current Status: Engineers are continuing with the process of rebuilding the search indexes for the remaining affected users. The index reconstruction for autocomplete is approximately 50 percent complete and is expected to be fully rebuilt by Saturday, January 31, 2015. … Continue reading

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ROOT CAUSE ANALYSIS; Analytics Data Staleness; 01/29/2015

Our engineers investigated a problem that was affecting users viewing the analytics dashboard.  This incident began at 10:10 AM, PST 01/12/2015 and ended at 4:15 PM PST 01/29/2015. During this time, customers viewing analytics might not have been presented with … Continue reading

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[RESOLVED] SERVICE INTERRUPTION; 01/29/15 4:15 PM PST

Our engineers have verified there are no lingering issues and all analytics should be up to date.

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[UPDATE] SERVICE INTERRUPTION; 01/12/15 12:06 PM PST

All networks should have up to date information showing in their analytic dashboard at this time.  We are working to verify that there are no lingering issues and will report back when that has been verified.

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SERVICE INTERRUPTION; 01/12/15 10:10 AM PST

Issues loading data for Customer Analytics have led to some some customers viewing stale information.  The engineering team is currently looking into the issue and working to get the info on the dashboard current.

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[RESOLVED] SERVICE INTERRUPTION: 1/27/15; 10:31PM PST

The Yammer SSO endpoint experienced a service interruption from 10:31PM PST to 10:49PM PST.  Some users were unable to log in during that period.  A fix was pushed out and all users in SSO enabled networks are able to log … Continue reading

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[UPDATE] Search and Data Export Issues – 1/26/15 11:40 AM PST

As of 11:40 AM PST 1/26/15, functionality should be restored for almost all networks.  We are still working to restore functionality to the few remaining networks.

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