Author Archives: Andrew (Yammer | Australia)

About Andrew (Yammer | Australia)

Principal Technical Support, APAC, Yammer

[RESOLVED] SERVICE INTERRUPTION: 16 DEC 2013; 10:00 PM, PST

Our Engineers report that, for the absolute majority of networks, this interruption is now resolved. Customers who previously experienced slow Yammer performance, blank Yammer feeds, and delayed message posting should now see Yammer performing as normal. Delayed messages will be … Continue reading

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[UPDATE] SERVICE INTERRUPTION: 16 DEC 2013; 7:15 PM, PST

We are continuing to investigate an issue which is causing customers to experience slow load times, and delayed posting of messages. Our teams are still working to resolve the issue and restore Yammer services to normal operation. Once restored, delayed … Continue reading

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SERVICE INTERRUPTION: 16 DEC 2013; 5:00 PM, PST

The date was originally incorrectly stated as 17 Dec.  This has now been corrected to 16 Dec. We are aware of, and currently investigating, an issue which is causing customers to experience slow load times, and delayed posting of messages. … Continue reading

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[ADVICE] YAMMER ENTERPRISE PROVISIONING DELAYS: 28 NOV 2013; 10:30 PM, PST

Some customers are experiencing delays of up to 48 hours when attempting to provision Yammer Enterprise via their O365 subscription. Our Engineering team are currently working to resolve this delay. The issue is not affecting all customers and, for those … Continue reading

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[ADVICE] DNS CACHING: 3 NOV 2013; 9:30 PM, PST

Some customers in the APAC (Asia Pacific) region have been reporting issues correctly loading Yammer resources from our CDN (Content Distribution Network) which has, in turn, affected the full Yammer site for those customers.  The Yammer CDN is hosted on … Continue reading

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[RESOLVED] SERVICE INTERRUPTION: 2 OCT 2013; 5:50 PM, PDT

The previous service interruption has been resolved. Yammer feeds are loading and message posting has returned to normal. Thank you for your patience throughout the interruption.  If you continue to experience any issues please contact us for support via the Yammer … Continue reading

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[DOWNGRADED] APAC – Yammer Slowness and Interruptions – Mon 22 Apr 2013 @ 6:30 PM PDT

Some Yammer APAC customers yesterday experienced site slowness and sporadic interruptions.  These issues have since been confirmed resolved by affected customers. Yammer’s engineers were able to confirm there were no issues within Yammer, or with our third party service providers, … Continue reading

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